Terms and Conditions

Welcome to Graph Shop! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Terms

Acceptance: By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Changes: We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our site.

2. Products and Services

Product Information: We strive to ensure that all product descriptions and information are accurate. However, we do not guarantee that all content is error-free or complete.
Availability: All products are subject to availability. We reserve the right to limit quantities and discontinue items.

3. Orders and Payment

Order Processing: Orders are processed within 1-2 working days. We will notify you of any delays or issues with your order.
Payment: Payments must be made using the available payment methods on our website. You are responsible for ensuring that your payment information is accurate and up-to-date.

4. Shipping

Free Shipping: Free shipping is available on orders over PKR 5,000.
Delivery Time: Orders typically arrive within 3-4 working days after processing.
Address Accuracy: Ensure that your shipping address is correct. We are not responsible for delays or issues caused by incorrect addresses.

5. Returns and Refunds

Return Policy: Returns are accepted within 7 working days of delivery if the parcel has not been opened and the product is unused and undamaged.
Refund Process: Refunds will be issued within 15 days after we receive the returned products. Refunds are processed to the original payment method used for the purchase.
Return Shipping: The customer is responsible for return shipping costs unless the return is due to an error on our part.

6. Privacy and Security

Privacy Policy: We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
Security: We use industry-standard security measures to protect your personal information. However, we cannot guarantee absolute security.

7. Intellectual Property

Ownership: All content on our website, including text, graphics, logos, and images, is the property of Graph Shop or its content suppliers and is protected by intellectual property laws.

8. Limitation of Liability

Disclaimer: Graph Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Liability: Our liability is limited to the maximum extent permitted by law and is limited to the value of the goods purchased.

9. Governing Law

Jurisdiction: These terms are governed by and construed in accordance with the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.

10. Contact Information

Customer Service: For any questions or concerns, please contact us at:
- Phone: +92-03266308610
- Email: info@6graphshop.com
- Address: Zainab Tower, Model Town Link Road, Lahore, Pakistan

Thank you for shopping with Graph Shop!